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Please note that job descriptions at HBS are a starting point for a position and are considered fluid at all times.
Position: Heartland B-cycle Brand Ambassador- Seasonal (April to September)Type: Contractor Status, Part Time (5-10 hours per week)Location: Omaha, NEPay: Stipend of $300 / monthStart Date: ImmediatelyReports to: Marketing & Memberships Manager
Heartland Bike Share is a 501c3 non-profit organization that exists for the development, promotion, and operation of bike sharing programs throughout the Heartland region for the benefit of the general public, aimed at promoting health and quality of life as well as mitigating climate change and promoting the use of sustainable forms of transportation. Heartland Bike Share is hiring for Heartland B-cycle a bike share system with 70 stations and 199 bicycles distributed throughout Omaha.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by law.
Heartland Bike Share seeks to build a sales and promotion team for events throughout Omaha’s Heartland B-cycle bike share service area. Individuals in this role will help sell passes, encourage bike share trips, promote the Heartland B-cycle brand, and be an advocate for bike share as a viable option for transit and recreation for the Omaha Metro.
This season, Heartland B-cycle Brand Ambassadors will have a particular focus on introducing the Omaha community to our new electric pedal-assist bikes. This would require being comfortable riding and demonstrating the electric pedal-assist bikes.
Heartland B-cycle Brand Ambassadors are knowledgeable, creative, sales driven, and customer service-oriented individuals. Heartland B-cycle Brand Ambassadors represent the Heartland B-cycle brand and are expected to help residents and tourists sign up for the Heartland pass that best meets their needs. Applicants must be team players, available to work weekends, have experience with outreach, and a willingness to learn and grow. Spanish and Arabic speakers are strongly encouraged to apply.
Attend/host events and perform any of the following:
Set up booth activation with team and maintain quality standards
Engage and network with potential customers in the community
Promote and educate customers on how Heartland B-cycle works
Assist people in signing up for Heartland B-cycle passes
Demonstrate bike features, check in/out procedures, and kiosk sign-up to potential customers
Lead demo rides of electric pedal-assist bikes and educate customers on how they work
Work with Marketing team to create and manage partnerships
Track sales efforts during and after events for reporting
Conduct on-street bike corral at stations to support user demand
Distribute promotional materials throughout Omaha neighborhoods, school campuses, and public events
Generate ideas and help create content for social media, newsletter, and website based on field experiences
Co-lead and facilitate Heartland B-cycle group rides for community partners
Assist with inventory management and organization of marketing materials
Other duties as assigned
Education and/or Work Experience Requirements
Outgoing, friendly, and highly personable
Experience working with diverse populations
Capacity to problem solve and remain calm under pressure
Excellent organizational skills and ability to meet deadlines
Ability to write detailed notes describing outreach outputs and outcomes
Capacity to explain and conduct a sales pitch to diverse audiences
Willingness to travel to different neighborhoods
Ability to use/learn computer tools for scheduling and tracking
Willingness to conduct surveys and collect contact information
Available to work flexible hours, including weekends and holidays
Willingness to work in inclement weather conditions as needed
High School Diploma or equivalent preferred
Physical Requirements and Special Demands
Expected to work an average of 5 to 10 hours a week, based on event schedule and operational needs
Ability to bend, stoop, and lift up to 50 pounds
Comfort with riding a bicycle in the city (or a willingness to learn)
Weekend availability is required
Monthly team meetings as scheduled
Please submit a letter of interest and resume plus list of names and contact information for appropriate references with the subject line “Heartland B-cycle Ambassador” to firstname.lastname@example.org.
On Wednesday, November 21st, Heartland B-cycle celebrated our biggest expansion to date. There are now a total of 70 stations in the Omaha Metro & Council Bluffs to provide reliable active transportation and an a fun recreation option for the community.To celebrate, we hosted 7 ceremonial check outs which featured short remarks from critical partners, elected officials, Heartland B-cycle staff and neighborhood leaders at stations in a variety of Omaha neighborhoods to celebrate the launch of the stations in their community. "Our expansion represents the product of years of effort and hard work by so many partners and individuals we are thrilled to celebrate with so many neighbors and neighborhoods who are getting their first taste of bike share,” said Benjamin Turner, Heartland Bike Share’s Executive Director.The expansion stations connect with existing and future transit stations to provide a reliable link in Omaha’s public transportation network. “This expansion helps more people to connect to what matters in life through improved connections to Metro Transit, connecting talent to work,” said Daniel Lawse, Metro Transit Board Chair and Chief Century Thinker at Verdis Group. “And, whether you use the system or not, this partnership between the City, Heartland B-cycle and Metro Transit makes it easier for you to connect to what matters in your life.”
“This expansion demonstrates Heartland BCycle’s commitment to the community, and to the future. These stations will help get more people on more bikes more often in Omaha,” said Morgan Ramaker, Executive Director of BCycle, LLC. “What’s more, the expansion sets the program up for success to roll out BCycle Electric pedal-assist bikes next spring.” IIn addition to stakeholder remarks and check outs, there were test rides of BCycle’s new electric pedal-assist bike. These bikes are currently being tested in a few BCycle cities and will be coming to Omaha in Spring 2019. The electric pedal-assist bikes match the effort of the rider making hills easierto ride and making far away locations more accessible by bike.To check out all of the Heartland B-cycle locations check out the map on our website or download the BCycle App. The BCycle App now gives turn by turn directions and can help you navigate between all of our stations, new & old, and help guide your Heartland B-cycle trip.