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Please note that job descriptions at HBS are a starting point for a position and are considered fluid at all times.
Position: Heartland B-cycle Brand Ambassador- Seasonal (April to September)Type: Contractor Status, Part Time (5-10 hours per week)Location: Omaha, NEPay: Stipend of $300 / monthStart Date: ImmediatelyReports to: Marketing & Memberships Manager
Heartland Bike Share is a 501c3 non-profit organization that exists for the development, promotion, and operation of bike sharing programs throughout the Heartland region for the benefit of the general public, aimed at promoting health and quality of life as well as mitigating climate change and promoting the use of sustainable forms of transportation. Heartland Bike Share is hiring for Heartland B-cycle a bike share system with 70 stations and 199 bicycles distributed throughout Omaha.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by law.
Heartland Bike Share seeks to build a sales and promotion team for events throughout Omaha’s Heartland B-cycle bike share service area. Individuals in this role will help sell passes, encourage bike share trips, promote the Heartland B-cycle brand, and be an advocate for bike share as a viable option for transit and recreation for the Omaha Metro.
This season, Heartland B-cycle Brand Ambassadors will have a particular focus on introducing the Omaha community to our new electric pedal-assist bikes. This would require being comfortable riding and demonstrating the electric pedal-assist bikes.
Heartland B-cycle Brand Ambassadors are knowledgeable, creative, sales driven, and customer service-oriented individuals. Heartland B-cycle Brand Ambassadors represent the Heartland B-cycle brand and are expected to help residents and tourists sign up for the Heartland pass that best meets their needs. Applicants must be team players, available to work weekends, have experience with outreach, and a willingness to learn and grow. Spanish and Arabic speakers are strongly encouraged to apply.
Attend/host events and perform any of the following:
Set up booth activation with team and maintain quality standards
Engage and network with potential customers in the community
Promote and educate customers on how Heartland B-cycle works
Assist people in signing up for Heartland B-cycle passes
Demonstrate bike features, check in/out procedures, and kiosk sign-up to potential customers
Lead demo rides of electric pedal-assist bikes and educate customers on how they work
Work with Marketing team to create and manage partnerships
Track sales efforts during and after events for reporting
Conduct on-street bike corral at stations to support user demand
Distribute promotional materials throughout Omaha neighborhoods, school campuses, and public events
Generate ideas and help create content for social media, newsletter, and website based on field experiences
Co-lead and facilitate Heartland B-cycle group rides for community partners
Assist with inventory management and organization of marketing materials
Other duties as assigned
Education and/or Work Experience Requirements
Outgoing, friendly, and highly personable
Experience working with diverse populations
Capacity to problem solve and remain calm under pressure
Excellent organizational skills and ability to meet deadlines
Ability to write detailed notes describing outreach outputs and outcomes
Capacity to explain and conduct a sales pitch to diverse audiences
Willingness to travel to different neighborhoods
Ability to use/learn computer tools for scheduling and tracking
Willingness to conduct surveys and collect contact information
Available to work flexible hours, including weekends and holidays
Willingness to work in inclement weather conditions as needed
High School Diploma or equivalent preferred
Physical Requirements and Special Demands
Expected to work an average of 5 to 10 hours a week, based on event schedule and operational needs
Ability to bend, stoop, and lift up to 50 pounds
Comfort with riding a bicycle in the city (or a willingness to learn)
Weekend availability is required
Monthly team meetings as scheduled
Please submit a letter of interest and resume plus list of names and contact information for appropriate references with the subject line “Heartland B-cycle Ambassador” to firstname.lastname@example.org.