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Call for Heartland B-cycle Ambassadors!

by Jes Slavin | Mar 22, 2019
Spring has finally arrived Heartland B-cycle is gearing up to have a busy and fun year of bike share! Warmer weather and longer days means more great days to ride our bikes. Heartland B-cycle has a lot of exciting projects this year and we're looking for people to help us get the the word out about bike share in the Omaha Metro! We're hiring Brand Ambassadors to help us spread the bike share love through a variety of community outreach efforts. We're looking for highly motivated and community oriented individuals to help us out!

Check out the job description below and if this seems like something you'd love please submit a letter of interest and resume plus list of names and contact information for appropriate references with the subject line “Heartland B-cycle Ambassador” to jobs@heartlandbikeshare.org.


Please note that job descriptions at HBS are a starting point for a position and are considered fluid at all times.

Position: Heartland B-cycle Brand Ambassador- Seasonal (April to September)
Type: Contractor Status, Part Time (5-10 hours per week)
Location: Omaha, NE
Pay: Stipend of $300 / month
Start Date: Immediately
Reports to: Marketing & Memberships Manager

Company

Heartland Bike Share is a 501c3 non-profit organization that exists for the development, promotion, and operation of bike sharing programs throughout the Heartland region for the benefit of the general public, aimed at promoting health and quality of life as well as mitigating climate change and promoting the use of sustainable forms of transportation. Heartland Bike Share is hiring for Heartland B-cycle a bike share system with 70 stations and 199 bicycles distributed throughout Omaha.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Description

Heartland Bike Share seeks to build a sales and promotion team for events throughout Omaha’s Heartland B-cycle bike share service area. Individuals in this role will help sell passes, encourage bike share trips, promote the Heartland B-cycle brand, and be an advocate for bike share as a viable option for transit and recreation for the Omaha Metro.

This season, Heartland B-cycle Brand Ambassadors will have a particular focus on introducing the Omaha community to our new electric pedal-assist bikes. This would require being comfortable riding and demonstrating the electric pedal-assist bikes.

Heartland B-cycle Brand Ambassadors are knowledgeable, creative, sales driven, and customer service-oriented individuals. Heartland B-cycle Brand Ambassadors represent the Heartland B-cycle brand and are expected to help residents and tourists sign up for the Heartland pass that best meets their needs. Applicants must be team players, available to work weekends, have experience with outreach, and a willingness to learn and grow. Spanish and Arabic speakers are strongly encouraged to apply.

Responsibilities

  • Attend/host events and perform any of the following:

    • Set up booth activation with team and maintain quality standards

    • Engage and network with potential customers in the community

    • Promote and educate customers on how Heartland B-cycle works

    • Assist people in signing up for Heartland B-cycle passes

    • Demonstrate bike features, check in/out procedures, and kiosk sign-up to potential customers

    • Lead demo rides of electric pedal-assist bikes and educate customers on how they work

  • Work with Marketing team to create and manage partnerships

  • Track sales efforts during and after events for reporting

  • Conduct on-street bike corral at stations to support user demand

  • Distribute promotional materials throughout Omaha neighborhoods, school campuses, and public events

  • Generate ideas and help create content for social media, newsletter, and website based on field experiences

  • Co-lead and facilitate Heartland B-cycle group rides for community partners

  • Assist with inventory management and organization of marketing materials

  • Other duties as assigned

Education and/or Work Experience Requirements

  • Outgoing, friendly, and highly personable

  • Experience working with diverse populations

  • Capacity to problem solve and remain calm under pressure

  • Excellent organizational skills and ability to meet deadlines

  • Ability to write detailed notes describing outreach outputs and outcomes

  • Capacity to explain and conduct a sales pitch to diverse audiences

  • Willingness to travel to different neighborhoods

  • Ability to use/learn computer tools for scheduling and tracking

  • Willingness to conduct surveys and collect contact information

  • Available to work flexible hours, including weekends and holidays

  • Willingness to work in inclement weather conditions as needed

  • High School Diploma or equivalent preferred

Physical Requirements and Special Demands

  • Expected to work an average of 5 to 10 hours a week, based on event schedule and operational needs

  • Ability to bend, stoop, and lift up to 50 pounds

  • Comfort with riding a bicycle in the city (or a willingness to learn)

  • Weekend availability is required

  • Monthly team meetings as scheduled

Application info

Please submit a letter of interest and resume plus list of names and contact information for appropriate references with the subject line “Heartland B-cycle Ambassador” to jobs@heartlandbikeshare.org.


Heartland B-cycle Electric

E-bikes are here to make your Heartland B-cycle experience even better! You'll fly up hills and end your ride with a smile on your face, we promise!

  Find an e-bike on the BCycle App and get riding today. 

 

Heartland B-cycle - BCycle App

The BCycle App is the fastest way to grab a pass, get live station information, locate e-bikes, and check out bikes fast! The BCycle App is available on iOS and Android
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