Please enter the information below, and we will send you an email with a link to log in
Bike sharing is a new way of getting around your city or campus. It’s affordable, clean, and simple. It’s good for your health, your pocket, and our environment.
Imagine a network of bike stations located within a few blocks of one another throughout your community. As a bike-sharing member, you can unlock any of the specially designed bikes at any station and ride it to any other bike station. Fast, simple, inexpensive. It’s no wonder bike sharing has exploded in popularity the past few years.
B-cycle is a zero-hassle, zero-emissions way to get around town. It’s a bike-sharing program that meets the transportation, health, and environmental needs of our communities.
B-cycle measures the actual distance traveled on each ride and keeps track of the calories you’ve burned and the carbon emissions you’ve prevented. All this information is available on your personal B-cycle web page.
B-cycle relies on the integration of hardware and software to keep track of members and bikes, and all the interactions between users and bikes. Proprietary GPS (global positioning system) and RFID (radio frequency identification) technologies make it possible for bike sharing to be so smart that it is simple for users.
All rides are tracked by the system and associated with members. Data such as distance, duration, calories burned, and carbon offset are captured and uploaded to personal web pages at Bcycle.com.
Different B-cycle systems (cities, campuses, etc.) charge different amounts, and each system’s website provides all the details. For Heartland B-cycle's rates, please visit our Rates Page.
The cost to use a B-cycle is divided into two components: a membership fee and a usage fee.
The membership fee provides unlimited access to a B-cycle system for a specific period of time, typically ranging from one day to one year.
Usage fees are charged based on the length of each ride taken by a member, and are typically broken down into half-hour increments. In most systems, the first half-hour is free and usage fees are only assessed for rides that exceed 30 minutes.
A B-card is a plastic card used to check out the bikes. The cards contain an RFID chip uniquely associated with each member’s account. When the B-card is presented at a B-cycle dock, the B-cycle system is queried to confirm that the member is in good standing and to associate the member with the bicycle they are checking out. When a bicycle is returned, the B-cycle system updates the member’s account.
B-cards are not necessary to check out bikes. You can also check out bikes with the BCycle App or with the phone number associated with your account at the kiosk.
For memberships of thirty days or less, a user’s credit card is charged once or twice. The membership fee will be charged at the time of registration. If any usage fees have accrued during the membership period, a second charge will be processed following the end of the membership period.
For memberships of more than thirty days, there will be an initial charge for the membership fee at the time of registration, and thereafter there will be a monthly charge for usage fees, if any, accrued during each month of the membership. A final charge will be processed following the end of the membership period.
If you have a membership that is shorter than annual, you can upgrade it to an annual membership by paying the additional amount necessary. To be eligible for this upgrade option, you must upgrade before your other membership expires. For example, if you bought a monthly membership for $20 on July 1 that expires on July 30, you can log in to your personal web page anytime in July and upgrade to an annual membership that will expire on June 30 of the following year. If the cost of an annual membership is $50, you will have to pay only $30 ($50 minus $20) for the upgrade.
Annual members also have the option of automatically renewing their annual memberships by selecting Auto-Renewal in the Account Preferences section of their personal web page.
Personal web pages remain “live” for three years after the lapse of membership.
Go online to your personal B-cycle web page and suspend your card, or call Customer Service immediately so that we can suspend the card and prevent anyone else from using your card to gain access to a bicycle for which you are financially responsible.
A replacement card will be provided for a nominal fee.
While waiting for your replacement B-card to arrive, you can check out bikes by using the kiosk at each station. You must present the credit card associated with your membership account.
Call Customer Service at 402-957-2453 or contact us via our Contact Page
Return a damaged bike to a B-station, if possible, or if that is not possible, securely lock it and contact Customer Service. Do not ride a bike with damage that affects its safety features.
Members are financially liable for damages to bikes under their care. Refer to Terms and Conditions for your system.
A B-cycle dock beeps when a bike has been unlocked or when the bike has been returned.
When the bike is unlocked, the dock beeps continuously until the bike is removed (or 30 seconds, whichever comes first). The green light will also flash from the time the bike is unlocked until it is removed from the dock.
When a bike is returned and properly inserted into the dock, the dock will beep three times very quickly, and the green light will likewise blink three times very rapidly.
If the red “X” is lit on the dock, there is a problem with either the bike or the dock itself. Try a different dock!
If the orange “bad card” sign is lit, we need to talk to you about a problem with your membership. Just call the Customer Service number displayed on the bikes and kiosk.
Station locations can be found on the BCycle Mobile App and on the home page this website. Maps are also displayed at all B-stations!